OSYA

Understanding the impact that OSYA has on its customers requires, in the first instance, knowing the general benefits of outsourcing processes related to human resources. Outsourcing implies transferring certain functions to a specialized third party that has not only the experience but also the resources to do so; in this relationship, the client expects to receive the benefits of a model that leverages economies of scale. Where does the challenge lie? In providing a diMerentiated service, in reaching customers with a valuable service oMering that aims to solve the most representative business pains, otherwise, the service becomes just another commodity in the chain of business structures, it becomes irrelevant and therefore easily replaceable.

Now, what is required to achieve this uniqueness? From our knowledge and analyzing the success stories we constantly have in OSYA, we can say that the key has been to identify our distinctive capabilities to build an identity that allows us to develop long term relationships with our customers by evolving our service from a simple supply to design customized solutions to solve their people intensive problems.

All this basically means that we develop an individual service for each client and build it with the understanding that it must alleviate their operation from both financial and strategic perspectives. What we oMer our clients is a close relationship that is nourished by data, experience and an infrastructure that is constantly being renewed. Despite having several companies, we understand that we are a single business and we take advantage of all our capacity to positively impact the core of our clients, mainly in the processes of attraction, recruitment, evaluation, personnel selection and payroll administration, complementing our service oMer with specialized outsourcing of cleaning and commercial management. There is a common factor in this dynamic: we achieve results when the client allows us to go hand in hand with them, which is why one of our main premises is “Together, We Grow”. Beyond justifying our service as a cost-eMicient leverage, we seek to strengthen business operations in human resources processes.

The creation of profitable, scalable and sustainable business models has been OSYA’s priority in recent years, we are focused on understanding how the market works and anticipating with dynamic proposals to accompany and build together with our clients the best practices related to human talent. OSYA has developed its business ecosystem around human talent management and process outsourcing based in large part on promoting sustainability in its business model. The trust built with customers, employees, suppliers and allies in general is based on integrating economic, social and environmental practices from strategy to service delivery.

Understanding that, in addition to the economic benefits of implementing actions that contribute to cost eMiciency, sustainability favors one of the most relevant aspects of OSYA’s core business: attracting new talent. This is achieved thanks to two important reasons; first, because it improves the reputation of the companies and, second, because it turns the work environment into a space that reflects innovation. This is why sustainability goes beyond legal compliance and becomes a strategic decision that provides a clear competitive advantage through diMerentiation.

Our hands build the day to day in the provision of a service full of passion and results orientation, while our eyes look to the future to understand that the reality is to anticipate proactively to continue consolidating solid and competitive outsourcing processes in human resources.